These are some of the leading online reputation management services in 2023. We cannot personally vouch for these companies but they are well known and most have been in business for over a decade.
- Reputation.com
- Description: Reputation.com pioneered the online reputation management (ORM) industry. It offers a comprehensive suite of tools tailored to large enterprises and multi-location businesses. Their platform integrates reviews from a multitude of sources, social media monitoring, business listing management, and surveys. By providing analytics and insights, businesses can gain a clear picture of their online reputation, enabling them to devise strategies to improve customer experiences and overall brand image.
- Description: Reputation.com pioneered the online reputation management (ORM) industry. It offers a comprehensive suite of tools tailored to large enterprises and multi-location businesses. Their platform integrates reviews from a multitude of sources, social media monitoring, business listing management, and surveys. By providing analytics and insights, businesses can gain a clear picture of their online reputation, enabling them to devise strategies to improve customer experiences and overall brand image.
- BrandYourself
- Description: BrandYourself started with a focus on helping individuals manage their personal online reputations, especially in the face of inaccurate or negative search results. Today, they offer tools and services that scan the web to gauge how an individual appears online. The platform then provides actionable steps to improve one’s digital footprint, whether it’s by removing unwanted content, improving personal branding, or increasing the visibility of positive content. Their services are beneficial for professionals, executives, and anyone concerned about their online image.
- Description: BrandYourself started with a focus on helping individuals manage their personal online reputations, especially in the face of inaccurate or negative search results. Today, they offer tools and services that scan the web to gauge how an individual appears online. The platform then provides actionable steps to improve one’s digital footprint, whether it’s by removing unwanted content, improving personal branding, or increasing the visibility of positive content. Their services are beneficial for professionals, executives, and anyone concerned about their online image.
- BrightLocal
- Description: While BrightLocal is often recognized as a local SEO tool, its services extend well beyond that niche. It provides businesses, especially local ones, with a platform to monitor, collect, and respond to customer reviews across a myriad of platforms. Additionally, BrightLocal offers tools for audit and reporting, local search ranking tracking, and citation building. Their integrated dashboard gives businesses an overview of their local online presence, making it easier to pinpoint areas of improvement and respond promptly to customer feedback.
- Description: While BrightLocal is often recognized as a local SEO tool, its services extend well beyond that niche. It provides businesses, especially local ones, with a platform to monitor, collect, and respond to customer reviews across a myriad of platforms. Additionally, BrightLocal offers tools for audit and reporting, local search ranking tracking, and citation building. Their integrated dashboard gives businesses an overview of their local online presence, making it easier to pinpoint areas of improvement and respond promptly to customer feedback.
- Birdeye
- Description: Birdeye operates under the belief that business reputation and customer experience are deeply intertwined. Their platform aims to provide businesses with tools that not only monitor and manage their reputation but also enhance the entire customer journey. With Birdeye, businesses can solicit and manage reviews across various platforms, send out customer surveys to gain insights, and utilize a referral program to attract new customers. The platform integrates seamlessly with several CRM and PMS systems, ensuring that companies can respond in real-time to customer feedback and queries, making it an all-in-one solution for businesses of all sizes.
- Description: Birdeye operates under the belief that business reputation and customer experience are deeply intertwined. Their platform aims to provide businesses with tools that not only monitor and manage their reputation but also enhance the entire customer journey. With Birdeye, businesses can solicit and manage reviews across various platforms, send out customer surveys to gain insights, and utilize a referral program to attract new customers. The platform integrates seamlessly with several CRM and PMS systems, ensuring that companies can respond in real-time to customer feedback and queries, making it an all-in-one solution for businesses of all sizes.
- ReviewTrackers
- Description: ReviewTrackers, as the name suggests, is primarily dedicated to tracking online reviews across numerous sites. It empowers businesses by offering insights and analytics about their online feedback, allowing them to understand customer sentiments better. The platform collects reviews from 100+ review sites and presents them in a user-friendly dashboard, where businesses can respond directly and analyze trends. Their alert system ensures that businesses never miss a review and can act promptly, fostering a culture of active engagement and responsiveness with their clientele.
- Description: ReviewTrackers, as the name suggests, is primarily dedicated to tracking online reviews across numerous sites. It empowers businesses by offering insights and analytics about their online feedback, allowing them to understand customer sentiments better. The platform collects reviews from 100+ review sites and presents them in a user-friendly dashboard, where businesses can respond directly and analyze trends. Their alert system ensures that businesses never miss a review and can act promptly, fostering a culture of active engagement and responsiveness with their clientele.
- Podium
- Description: Podium is more than just a reputation management tool; it’s a comprehensive interaction platform built around the modern communication preferences of customers. Its suite of messaging tools allows businesses to engage with customers through their preferred channels, from text messages to social media and everything in-between. Whether it’s soliciting reviews, answering queries, scheduling appointments, or processing payments, Podium centralizes these interactions, making it easier for businesses to maintain a cohesive and positive online presence. Their intuitive dashboard facilitates quick responses, ensuring that customers feel heard and valued.
- Description: Podium is more than just a reputation management tool; it’s a comprehensive interaction platform built around the modern communication preferences of customers. Its suite of messaging tools allows businesses to engage with customers through their preferred channels, from text messages to social media and everything in-between. Whether it’s soliciting reviews, answering queries, scheduling appointments, or processing payments, Podium centralizes these interactions, making it easier for businesses to maintain a cohesive and positive online presence. Their intuitive dashboard facilitates quick responses, ensuring that customers feel heard and valued.
- ORM (Online Reputation Management)
- Description: ORM is a dedicated company that has specialized in the field of online reputation management for several years. Their suite of services is geared towards both individuals and businesses aiming to control, improve, or repair their online image. Whether it’s managing reviews, removing unwanted or outdated content, or pushing down negative search results to later pages, ORM provides tailored strategies to address specific issues. Their team of experts leverages advanced tools and techniques to ensure that their clients present their best face online.
- Description: ORM is a dedicated company that has specialized in the field of online reputation management for several years. Their suite of services is geared towards both individuals and businesses aiming to control, improve, or repair their online image. Whether it’s managing reviews, removing unwanted or outdated content, or pushing down negative search results to later pages, ORM provides tailored strategies to address specific issues. Their team of experts leverages advanced tools and techniques to ensure that their clients present their best face online.
- Reputation Defender
- Description: Reputation Defender is one of the pioneers in the reputation management industry, having served thousands of clients since its inception. They offer both personal and business-centric solutions. For individuals, their services range from enhancing online privacy to ensuring a positive digital footprint. Businesses can benefit from their suite of tools that monitor, manage, and defend their online image. Reputation Defender’s proprietary technology ensures real-time alerts and swift action to maintain and enhance a client’s online reputation.
- Description: Reputation Defender is one of the pioneers in the reputation management industry, having served thousands of clients since its inception. They offer both personal and business-centric solutions. For individuals, their services range from enhancing online privacy to ensuring a positive digital footprint. Businesses can benefit from their suite of tools that monitor, manage, and defend their online image. Reputation Defender’s proprietary technology ensures real-time alerts and swift action to maintain and enhance a client’s online reputation.
- NetReputation
- Description: NetReputation has established itself as a prominent player in the ORM industry, with a focus on offering solutions that safeguard and improve onine reputations. Their services include the removal of negative online content, suppression of unwanted search results, and crafting positive content strategies. Whether it’s personal information exposed without consent or a business combating negative reviews, NetReputation employs a combination of legal and technical strategies to address and rectify the issues.
- Description: NetReputation has established itself as a prominent player in the ORM industry, with a focus on offering solutions that safeguard and improve onine reputations. Their services include the removal of negative online content, suppression of unwanted search results, and crafting positive content strategies. Whether it’s personal information exposed without consent or a business combating negative reviews, NetReputation employs a combination of legal and technical strategies to address and rectify the issues.
- Yext
- Description: While Yext is primarily known for its prowess in local listing management, its platform encompasses more than just that. Yext ensures that business information remains consistent across a multitude of platforms and directories, which is critical in the age of voice search and AI-driven assistants. Beyond that, Yext provides tools for businesses to monitor and respond to customer reviews in real-time. By consolidating reviews from various sources into one dashboard, businesses can stay on top of their online feedback and foster a responsive and customer-centric approach.
- Description: While Yext is primarily known for its prowess in local listing management, its platform encompasses more than just that. Yext ensures that business information remains consistent across a multitude of platforms and directories, which is critical in the age of voice search and AI-driven assistants. Beyond that, Yext provides tools for businesses to monitor and respond to customer reviews in real-time. By consolidating reviews from various sources into one dashboard, businesses can stay on top of their online feedback and foster a responsive and customer-centric approach.